THE BEST SEATS TO THE BIGGEST EVENTS

FAQ

FAQ

Frequently asked Questions

 

Do I have to be a member to buy tickets from The Golden Ticket?

You do not need to be a Medallion Club member, Centre Wing Member or Stadium Club member to buy tickets from The Golden Ticket.

Can a normal person buy corporate tickets or are they only available to a company?

Anyone is welcome to buy tickets. You can buy tickets to take clients, friends, family or to go on your own.

What is the smallest number of tickets I can buy?

We have options for large or small groups. If you only want to buy one or tickets then that is available too.

Is The Golden Ticket an authorised on-seller? Is it safe to buy tickets from The Golden Ticket?

Yes, the Golden Ticket is an authorised on-seller of the AFL, and also for a number of AFL clubs. When you are next watching a game at Marvel Stadium look out for our signs behind the goals to the left of screen. If you’d like some further reassurance, feel free to call us on 0437490507 you will discover quickly that we are a trusted place to buy tickets from.


How do I receive my tickets from The Golden Ticket?

These days tickets are digital and we don’t need to post them to you. Most of our tickets are PDF tickets which can be printed out or scanned in from a mobile device. Tickets at the GABBA need to be accessed through the Ticketmaster or Brisbane Lions app.

When will I receive my tickets from The Golden Ticket?

While your tickets are guaranteed when you book them, tickets are issued in the week leading up to the event.

Can the corporate suites and dining rooms cater for dietary requirements?

Yes we can accommodate dietary requirements. Dietary requirements need to be communicated to us a week before the event so that the catering staff have enough time to make any accommodations.

What is the difference between a Corporate Suite, a Corporate Box and an Open Air Box?

At the MCG or Marvel Stadium, a corporate suite or a corporate box are the same thing. All food and drink are provided inside your own private space where you can watch the game from behind glass. Sliding glass windows open to ensure you can experience all the atmosphere of the match.
Open Air Boxes are at the GABBA, Optus Stadium or Adelaide Oval. Open air boxes are in the best spots of the Grandstands. You have a private space with your own bar fridge. You can enjoy in-seat steward service as the food and drinks are brought to you.

How do I buy tickets from The Golden Ticket?

Look for the booking forms on each page of the website. We can also create invoices or payment links.

What payment methods does The Golden Ticket accept?

The Golden Ticket accepts bank transfer or payment using Visa, Mastercard or American Express.

When do AFL Grand Final tickets usually go onsale?

AFL Grand Final ticket packages usually go onsale sometime in June. Make sure you are on the mailing list before they go onsale to receive email updates for the Grand Final.

How do I get onto the Golden Ticket mailing list?

Simply click on the Contact button at the top right of the page or send an email to info@thegoldenticket.com.au